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Privacy Policy

Last Updated: 21-08-2026

EHI Custom Doors, a division of Efficient Home Improvements, respects your privacy. This policy explains what personal information we collect through our website, why we collect it, how we use it, and the choices you have. By using our website or submitting a form, you agree to the practices described here.

Information We Collect

When you fill out our contact or quote form, we collect the information you provide directly, including your name, phone number, email address, city, and any project details you choose to share, such as door type or timeline. We do not collect payment or financial information through our website, since all payment happens outside the site directly with our team.

Our website also automatically collects some general usage data through Google Analytics, such as your approximate location, browser type, device type, and which pages you visit. This information is anonymized and does not identify you personally.

How We Use Your Information

We use the information you submit to respond to your quote request, answer questions, and follow up about your project. We use the general usage data from Google Analytics only to understand how visitors use our site, so we can improve it. We do not use your personal information for anything beyond providing our services and communicating with you.

Cookies and Tracking

Our website uses cookies through Google Analytics to collect general visit data, such as pages viewed and time spent on the site. You can disable cookies at any time through your browser settings. Disabling cookies will not affect your ability to contact us or request a quote.

Third-Party Services

Our website relies on a few outside tools to function properly:

  • Google Analytics, to understand site traffic.
  • Google Maps, to display our business location.
  • TrustIndex, to display real customer reviews.
  • Fluent Forms, to power our contact and quote forms.

These tools may collect limited technical data as part of their normal operation. We encourage you to review their own privacy policies if you'd like more detail on how they handle data.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information with the service providers listed above, to the extent needed for them to perform their function, and we may disclose information if required by law.

Data Retention

We keep the information you submit only as long as needed to respond to your request or provide our services, unless a longer period is required by law.

Data Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure. No method of transmission over the internet is completely secure, so while we work to protect your data, we cannot guarantee absolute security.

Children's Privacy

Our website is not directed at children, and we do not knowingly collect personal information from anyone under 18.

Do Not Track Signals

Some browsers offer a "Do Not Track" setting. At this time, our website does not respond to these signals, since there is no consistent industry standard for how to honour them.

Your Rights

Under Canadian privacy law, you have the right to ask what personal information we hold about you, request a correction, or ask us to delete it. To make any of these requests, contact us using the details below.

Related Pages

This policy works alongside our Terms and Conditions and our Accessibility Statement. For general questions, visit our FAQs page, or contact us directly for anything about your personal information.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this policy or how your information is handled, reach out to us.